Privacy policy
Information We Collect
At Saffron Charme, we collect personal information to provide and improve our services. This includes:
- Personal Identification: Name, email address, phone number, shipping/billing address
- Payment Information: Credit card details (processed securely through PCI-compliant payment processors)
- Technical Data: IP address, browser type, device information, cookies and usage data
- Purchase History: Records of jewelry items purchased (necklaces, anklets, earrings, rings, brooches, bracelets)
How We Use Your Information
Your data helps us:
- Process and fulfill your jewelry orders
- Provide customer support and respond to inquiries
- Improve our product offerings and website experience
- Send marketing communications (with your consent)
- Prevent fraud and enhance security
- Comply with legal obligations
Data Sharing & Disclosure
We may share information with:
- Service Providers: Shipping carriers, payment processors, and IT service providers under strict confidentiality agreements
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In case of merger, acquisition, or asset sale
We never sell your personal information to third parties.
Data Protection & Security
We implement appropriate measures including:
- SSL encryption for all data transmissions
- Regular security audits
- Limited access to personal data
- Secure payment processing (we do not store full credit card numbers)
Your Rights Under GDPR & CCPA
Depending on your location, you may have rights to:
- Access, correct, or delete your personal data
- Restrict or object to processing
- Data portability
- Opt-out of marketing communications
- Not be discriminated against for exercising privacy rights
To exercise these rights, please contact our Data Protection Officer at [email protected].
Cookies & Tracking Technologies
We use cookies to:
- Remember your preferences
- Analyze website traffic
- Personalize your shopping experience
You can manage cookie preferences through your browser settings.
International Data Transfers
As an international jewelry retailer, we may transfer and process data outside your home country, always with appropriate safeguards in place.
Children's Privacy
We do not knowingly collect data from children under 16. If we become aware of such collection, we will take steps to delete the information.
Policy Updates
We may update this policy periodically. Significant changes will be communicated through our website or email.
Last Updated: [Insert Date]
Contact Us
For privacy-related questions or concerns:
Saffron Charme Privacy TeamEmail: [email protected]
Postal: [Your Company Address]