Terms of service
1. Acceptance of Terms
By accessing or using the Saffron Charme website ("Site") and purchasing our jewelry products (Necklaces, Anklets, Earrings, Rings, Brooches, Bracelets), you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please refrain from using our Site.
2. User Obligations
You agree to:
- Provide accurate and complete information when creating an account or making purchases
- Use the Site only for lawful purposes
- Not reproduce, duplicate, copy, or resell any products without authorization
- Not use automated systems to extract data from our Site
3. Intellectual Property Rights
All content on this Site, including designs, logos, product images, and descriptions, are the exclusive property of Saffron Charme and protected by international copyright laws. Unauthorized use may violate copyright, trademark, and other laws.
4. Product Information
We strive for accuracy in product descriptions and images. However, slight variations in color or design may occur. All jewelry weights and measurements are approximate.
5. Limitation of Liability
Saffron Charme shall not be liable for:
- Any indirect, incidental, or consequential damages
- Product misuse or improper care
- Delays or failures in delivery beyond our reasonable control
- Any allergic reactions to materials used in our jewelry
6. Refund & Return Policy
We accept returns within 14 days of delivery for unworn items in original condition with all tags attached. Custom or personalized items cannot be returned. Refunds will be processed within 7-10 business days after we receive the returned item.
For defective products, please contact our customer service within 7 days of receipt for replacement options.
7. Dispute Resolution
Any disputes shall first attempt to be resolved through our customer service team. If unresolved, disputes shall be settled through binding arbitration in accordance with the rules of the International Chamber of Commerce. The arbitration shall take place in [Your Country], in the English language.
8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Your Country], without regard to its conflict of law provisions.
9. Modifications
Saffron Charme reserves the right to modify these Terms at any time. Continued use of the Site after changes constitutes acceptance of the modified Terms.
10. Contact Information
For questions regarding these Terms, please contact us at:
Email: [email protected]Phone: [Your Customer Service Number]
Mailing Address: [Your Company Address]